Optica Zambia operates as an eyewear retailer serving customers across Lusaka and Ndola through multiple retail locations. Stores are located at Arcades Mall, Cosmopolitan Mall, East Park Mall, Garden City Mall, Leopards Hill Mall, Lewanika Mall, Makeni Mall, Mungwi Mall, Waterfalls Mall, and Kafubu Mall.
The business supplies prescription spectacles, optical frames, sunglasses, clip-on eyeglasses, and contact lenses, supported by professional eye tests and optical dispensing. Product offerings include Oxygene frames from K240, complete spectacles from K490 with a free eye test, polarised sunglasses, coloured contact lenses, and blue-light-filtering lenses to help reduce screen strain. Secure online ordering, multiple payment options, and delivery services are available via zm.optica.africa.